Privacy Policy

Information We Collect

When you use Petube, we collect the following types of information:

• Account Information: Email address, username, and password (encrypted) when you create an account.
• Profile Information: Optional profile picture and bio that you choose to provide.
• Content: Videos you upload, titles, descriptions, comments, and likes.
• Usage Data: Information about how you interact with the app, including views, searches, and interactions.
• Device Information: Device type and operating system for app compatibility purposes.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Petube service.
• Enable you to upload, share, and discover pet videos.
• Process and display your content to other users.
• Send you important service-related notifications.
• Moderate content using AI to keep the platform family-friendly.
• Detect and prevent fraud, abuse, and violations of our Terms of Service.

Data Storage & Security

Your data is stored securely using industry-standard practices:

• Database: User accounts, profiles, likes, comments, and follows are stored on Supabase (PostgreSQL), a secure cloud database platform.
• Videos: Video files are stored and served via Mux, a professional video infrastructure provider.
• Encryption: All data is transmitted using HTTPS/TLS encryption. Passwords are hashed and never stored in plain text.
• Access Control: Row-level security policies ensure users can only access data they're authorized to see.

Third-Party Services

Petube uses the following third-party services to operate:

• Supabase — Database and authentication. Privacy Policy
• Mux — Video hosting and streaming. Privacy Policy
• Anthropic Claude — AI content moderation to filter inappropriate content.
• Railway — Backend server hosting.

Each of these services has their own privacy policies and data handling practices.

User Content & Videos

When you upload a video to Petube:

• Your video is processed and stored on Mux's servers.
• The title and description are reviewed by AI to ensure they meet our community guidelines.
• Your video becomes publicly visible to all Petube users once processed.
• You retain ownership of your content. By uploading, you grant Petube a license to display your content within the app.
• You can delete your videos at any time from your profile.

Your Rights

You have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct your personal information through your profile settings.
• Deletion: Request deletion of your account and all associated data.
• Portability: Request an export of your data in a machine-readable format.
• Opt-out: You may delete your account at any time through the app settings.

Children's Privacy

Petube is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will delete that information.

Users between 13 and 18 should use Petube only with parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app or via email. Your continued use of Petube after changes are posted constitutes your acceptance of the updated policy.

We encourage you to review this policy periodically.